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HELP - Those who were at Brixton Academy


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#1 OFFLINE   howiet1971

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Posted 28 July 2017 - 11:06 AM

THIS IS A DISGRACE

Many people queued for hours to get the best view; I personally queued for nearly 8 before the doors opened. Many queued for much longer and some overnight. We all do what we can and put in the effort to get to the front. UNFORTUNATELY o2 priority customers were let in before anyone else, no matter what time they arrived!!!! So if you rocked up at 18.45, you got in before people who had been there all day.

I have been complaining about this to all sorts of people for days and when I spoke to the (very arrogant) manager 'Nigel' of Brixton Academy, he said as o2 pay masses of £'s in sponsorship, they can have whatever priorities they like and it was tough luck. (Lana's tour management people who sign the contracts in the UK told me they didn't care!)

Now if you had o2 and got in, then you are lucky; this complaint is not in any way about you or Lana of course but about the CORPORATE BULLSHIT that is changing the face of concert going. Knowing Lana the way we do, there is no way she would be happy about her fans being treated like this. The fans can no longer get to the front (or as close as possible) simply by putting in the effort. Fans are now discriminated against depending on what mobile company they are with and as o2 own lots of venues, this affects lots of concerts and lots of people! Nigel said he let 30 people in as they had been there overnight. At least that's something, but there were hundreds more who made a lot of effort too. I accept priority allows people a special o2 presale sometimes and also a 'VIP' bar but this is unacceptable.

It turns out that the o2 tweeted everyone would go in at the same time. (Proof on my tweet)

I am asking for people to please support my tweet by sharing / responding to it - I am not the only person on this forum pissed off about it.

This is about what is right, not about whether you are happy you got in early. Sometimes you have to take a stand even if it gets you know

Thank you. xxx

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#2 OFFLINE   Harlem

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Posted 28 July 2017 - 11:19 AM

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'changing the face of concert going' 

Are you high this has been the standard for pretty much any O2 venue concert for as long as I remember, I went to concerts 5+ years ago and we all knew this was a thing 

It's not discrimination 

 

Shoulda made the effort to find someone with O2 priority, I've been to 3 concerts and each time i've found someone with it and gone in with them


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#3 OFFLINE   howiet1971

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Posted 28 July 2017 - 11:34 AM

I'm 46.  

 

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'changing the face of concert going' 

Are you high this has been the standard for pretty much any O2 venue concert for as long as I remember, I went to concerts 5+ years ago and we all knew this was a thing 

It's not discrimination 

 

Shoulda made the effort to find someone with O2 priority, I've been to 3 concerts and each time i've found someone with it and gone in with them

 

I'm 46 - I've been going to concerts since I was 16 years old.  I have NEVER experienced this before.  If you think that's acceptable, then that's your opinion.  If you think having your having a certain network provider should be placed over someone who has made effort then look to yourself.  I was on my own and i did not know anything about o2 people being allowed in first over people who had queued for hours.  Because you got in early, you are alright.  I'm alright Jack! F*ck the rest of you.  There are people on here who said that even though they are with o2 they thought it was unfair.


giphy.gif
 


'changing the face of concert going' 

Are you high this has been the standard for pretty much any O2 venue concert for as long as I remember, I went to concerts 5+ years ago and we all knew this was a thing 

It's not discrimination 

 

Shoulda made the effort to find someone with O2 priority, I've been to 3 concerts and each time i've found someone with it and gone in with them

 

And no need to be so damn rude. Imagine I said something like "shes fucking naming unreleased, singing them and talking about calling fans im gonna cry" - and I responded with "GET A GRIP, GET A LIFE AND GET OVER IT."  


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#4 OFFLINE   sweetie

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Posted 28 July 2017 - 11:39 AM

cry me a river

 

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#5 OFFLINE   NamiraWilhelm

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Posted 28 July 2017 - 11:41 AM

You don't need to justify yourself to people that go out of their way to be unpleasant to others. That's their issue, not yours. 

 

Retweeted.


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#6 OFFLINE   Harlem

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Posted 28 July 2017 - 11:42 AM

I'm 46.  

 

 

I'm 46 - I've been going to concerts since I was 16 years old.  I have NEVER experienced this before.  If you think that's acceptable, then that's your opinion.  If you think having your having a certain network provider should be placed over someone who has made effort then look to yourself.  I was on my own and i did not know anything about o2 people being allowed in first over people who had queued for hours.  Because you got in early, you are alright.  I'm alright Jack! F*ck the rest of you.  There are people on here who said that even though they are with o2 they thought it was unfair.


 

And no need to be so damn rude. Imagine I said something like "shes fucking naming unreleased, singing them and talking about calling fans im gonna cry" - and I responded with "GET A GRIP, GET A LIFE AND GET OVER IT."  

 

Damn you sound pressed as hell, pull the stick out your ass.
Well then..... more fool you for your lack of research I guess? 

Neither did I the first time, there's always some kind of signage about it if you keep your eyes open, usually a barrier that has a 'O2 priority queueing entrance' - the first time I went to a concert, I saw it, googled what it was, found someone with O2 while I was on my own so ..... /shrug 

 

Do I think it's acceptable there's some kind of priority for users of another service the venue owners provide? Yeah I do - might not be nice but it's not about 'fairness' - you're 46 (since that's relevant)  somehow, should kinda know how the world works and about businesses and customer loyalty/perks by this point then, this is nothing new or surprising and has been a constant in god knows how many venues / places in the world for a good 10+ years now. If you're gonna get so pissed about this, how about going on a presale for people who bought the album rant. Lots of people had to buy the album a second time to get priority tickets, how is that any different from people being on O2 getting priority access. I'm not being rude you're just sounding like a brat, from your tone you make it seem like you weren't allowed in LMAO - boo hoo you didn't get to be at the front 

 

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The first world problems

 

Being direct isn't being rude.

And if you did I doubt i'd care  :creep:


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#7 OFFLINE   electra

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Posted 28 July 2017 - 11:57 AM

Dude, it's been a few days, I would say let it go.

Lana's management have no reason to care as they are not O2.

O2 own the venue so the customers that pay hundreds of pounds for their products get priority, which makes sense.

I only sympathise on the grounds if they definitely should have told people O2 customers were priority rather than sliding it under the rug.
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#8 OFFLINE   howiet1971

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Posted 28 July 2017 - 12:07 PM

Actually O2 Brixton tweeted that we'd all going in at the same time. 
 



#9 OFFLINE   Harlem

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Posted 28 July 2017 - 12:09 PM

Makes a valid point you don't like = is troll

 

ok boo


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#10 OFFLINE   howiet1971

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Posted 28 July 2017 - 12:34 PM

Makes a valid point you don't like = is troll

 

ok boo

 

I don't care if you don't agree with me in any way - we are all entitled to our opinions.  It's your attitude princess.

  

In life I fight for what I care about, some is trivial, some is not; you don't now me.  If we just let everything we disagreed with go under the guise of 'first world problems' (which i agree it is) then everyone would be shit on from a great height.  You need to check the way you speak to people.  You call it 'being direct'; there's a big difference between being direct and being an arsehole.  


You don't need to justify yourself to people that go out of their way to be unpleasant to others. That's their issue, not yours. 

 

Retweeted.

 

Thanks for the support Wilhelm; and you're absolutely right.  I'm just not used to the way some people talk to each other on here.



#11 OFFLINE   Limelight

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Posted 28 July 2017 - 12:39 PM

Their venue, their rules. Not hard to understand
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#12 OFFLINE   howiet1971

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Posted 28 July 2017 - 12:49 PM

Their venue, their rules. Not hard to understand

 

 

Does that make:

  • 'No Blacks' venues ok? Their venue, their rules.
  • Or 'no gays' b&b's ok? Their venue, their rules.
  • Or 'no women allowed' ok? Their venue, their rules.
  • Or 'female circumcision' ok? Their religion, their rules.
  • Or 'no rights for gays' Their country, their rules.

 

Those examples are more serious of course, but just cos something is the way it is, doesn't make it right.  Things can be changed.  And if not, you can at the very least express your opinion without being vilified.



#13 ONLINE   Lona Delery

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Posted 28 July 2017 - 12:53 PM

Does that make:

  • 'No Blacks' venues ok? Their venue, their rules.
  • Or 'no gays' b&b's ok? Their venue, their rules.
  • Or 'no women allowed' ok? Their venue, their rules.
  • Or 'female circumcision' ok? Their religion, their rules.
  • Or 'no rights for gays' Their country, their rules.

 

Those examples are more serious of course, but just cos something is the way it is, doesn't make it right.  Things can be changed.  And if not, you can at the very least express your opinion without being vilified.

youre blowing this way out of proportion lmao


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#14 OFFLINE   Degenerate

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Posted 28 July 2017 - 12:54 PM

I was also at the front of the other line it was such a mess the security didn't even know what to say to me when I asked why they were able to enter before us, also some people didnt even have priority tickets they just lined up in the priority line


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#15 OFFLINE   howiet1971

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Posted 28 July 2017 - 12:56 PM

I was also at the front of the other line it was such a mess the security didn't even know what to say to me when I asked why they were able to enter before us, also some people didnt even have priority tickets they just lined up in the priority line

 

Exactly!  It was a shambles.  But if you listen to the people above, tough luck!


youre blowing this way out of proportion lmao

 

You're missing the point.  Because something is the way it is, doesn't mean it should be.

But you don't care about the point.. even if you disagree with it.



#16 OFFLINE   Clampigirl

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Posted 28 July 2017 - 01:02 PM

I traveled from Stockholm, Sweden to see her and since I've never been to Brixton or this venue before, I checked their FAQs on their webpage. There it said that people with O2 network would be let in earlier and could bring in 3 friends. So my friend and I bought their cheapest SIM card on Monday morning. It was worth it to be honest, only £10 and their app is for free, and you get in earlier.
I understand that you're upset, I would be too if I had waited 12+ hours, but it's like people have already said: their venue, their rules. Sure, they could've been more clear that their customers would be let in earlier but what's the point of having these perks if everyone knew about them?
A super friendly girl I met in the queue tried to invite people over from the ordinary queue but they just didn't want to. It was their loss I suppose.
Yes, it's stupid of them to say that everyone would be let in at the same time... If they had at least let people from the ordinary queue in when half of the priority line had entered, it would be a different thing. But that's not what happened and it sucks. "Their venue, their rules".
I'm not surprised that Lana's team didn't care because they probably just look for free venues to book. Maybe they had to reschedule everything because the album got postponed or just booked last minute - and most concerts happen in the summer (and will make most venues booked with shows) so maybe they just went with what they got?
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#17 OFFLINE   howiet1971

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Posted 28 July 2017 - 01:13 PM

I traveled from Stockholm, Sweden to see her and since I've never been to Brixton or this venue before, I checked their FAQs on their webpage. There it said that people with O2 network would be let in earlier and could bring in 3 friends. So my friend and I bought their cheapest SIM card on Monday morning. It was worth it to be honest, only £10 and their app is for free, and you get in earlier.
I understand that you're upset, I would be too if I had waited 12+ hours, but it's like people have already said: their venue, their rules. Sure, they could've been more clear that their customers would be let in earlier but what's the point of having these perks if everyone knew about them?
A super friendly girl I met in the queue tried to invite people over from the ordinary queue but they just didn't want to. It was their loss I suppose.
Yes, it's stupid of them to say that everyone would be let in at the same time... If they had at least let people from the ordinary queue in when half of the priority line had entered, it would be a different thing. But that's not what happened and it sucks. "Their venue, their rules".
I'm not surprised that Lana's team didn't care because they probably just look for free venues to book. Maybe they had to reschedule everything because the album got postponed or just booked last minute - and most concerts happen in the summer (and will make most venues booked with shows) so maybe they just went with what they got?

 

Thank you for the articulate and pleasant response.  My argument isn't with Lana or her team by the way; I was just trying to find someone to speak with about it. (though being told they didn't care was disappointing).


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#18 OFFLINE   kik

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Posted 28 July 2017 - 02:27 PM

lol the guy just wants to tell his experience, tell people to complain if they feel it was unfair, he's not trying to start another French Revolution. It's a good reminder to search for as much info as you can before purchasing a ticket or heading to the venue. I always triple check everything in case I get misinformed. I try to be a well-informed consumer in general, but I still get ripped off once in a while. Venues are only interested to get your $, they don't care about their clients specific preferences (front row) or the emotional aspect. If they don't have much competition, they will keep being indifferent to clients satisfaction. C'est la vie.


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#19 OFFLINE   electra

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Posted 28 July 2017 - 03:29 PM

Does that make:

  • 'No Blacks' venues ok? Their venue, their rules.
  • Or 'no gays' b&b's ok? Their venue, their rules.
  • Or 'no women allowed' ok? Their venue, their rules.
  • Or 'female circumcision' ok? Their religion, their rules.
  • Or 'no rights for gays' Their country, their rules.
 
Those examples are more serious of course, but just cos something is the way it is, doesn't make it right.  Things can be changed.  And if not, you can at the very least express your opinion without being vilified.

Please don't compare female circumcision to being an O2 customer.
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#20 OFFLINE   howiet1971

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Posted 28 July 2017 - 03:34 PM

Is the rest ok then Love?




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