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Did you know that there's a tunnel under Ocean Blvd - Merch & Media Drop

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Sorry for asking again, but if anyone ordered the discounted transparent chemtrails vinyl along with the recent order, please let me know, once you get it, if it is frosted or clear. If it is clear, I need to order it, too. 


It was expensive watch it 

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1 hour ago, wildflowerwildfire said:

i received my picture disc today and it arrived with huuuuuuuuuuge seam splits on both sides, looks awful.. emailed them that i wanted a new one or a refund because this is not acceptable at all :bebe:

Omg.. keep us updated 

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11 minutes ago, lizzycobain said:

The way things are being handled in transit makes me nervous like ... why are yall tossing boxes of breakable items :tommy:

 

I'm so nervous for my vinyls lol

Actually I never had so many variants of her without any seam split. There's just a small one in the inner sleeve of the dark pink one, all others are perfect. I only miss the picture disc, but I don't care much for a seam split there, as I usually store them otherwise anyway. 


It was expensive watch it 

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Anybody here fluent in French that might help me out?

So I contacted FNAC about my scratched poster and I understood almost everything except this 

 

vous gardez le poster contre un geste commercial de 5€”

 

Does that mean they can refund me 5€ and I get to keep the poster? Or they give me a 5€ discount for future orders?


13.04.2018 Rome - Lana wore my hat! 

Dying by the hand of a foreign man, Happily
Calling out my name in the summer rain, Ciao amore

 

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8 minutes ago, Fireffie said:

Anybody here fluent in French that might help me out?

So I contacted FNAC about my scratched poster and I understood almost everything except this 

 

vous gardez le poster contre un geste commercial de 5€”

 

Does that mean they can refund me 5€ and I get to keep the poster? Or they give me a 5€ discount for future orders?

I believe it’s the second, you can keep it and they’ll give you a 5€ voucher for future orders on the website

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27 minutes ago, Fireffie said:

Anybody here fluent in French that might help me out?

So I contacted FNAC about my scratched poster and I understood almost everything except this 

 

vous gardez le poster contre un geste commercial de 5€”

 

Does that mean they can refund me 5€ and I get to keep the poster? Or they give me a 5€ discount for future orders?

It might be helpful though if you share their whole message, just to be sure you don't agree on anything you misunderstood. 


It was expensive watch it 

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1 minute ago, Olympia said:

It might be helpful though if you share their whole message, just to be sure you don't agree on anything you misunderstood. 


Bonjour (my name),

C'est vraiment embêtant de recevoir votre poster rayé.
Je vous propose 2 options :

-vous gardez le poster contre un geste commercial de 5€

-je vous édite un bon de retour, vous nous retournez l'intégralité de la commande contre un remboursement. Ce vinyle est actuellement indisponible.

 

Dans l'attente de votre confirmation. À très vite, Manon

 

 


13.04.2018 Rome - Lana wore my hat! 

Dying by the hand of a foreign man, Happily
Calling out my name in the summer rain, Ciao amore

 

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11 minutes ago, Fireffie said:


Bonjour (my name),

C'est vraiment embêtant de recevoir votre poster rayé.
Je vous propose 2 options :

-vous gardez le poster contre un geste commercial de 5€

-je vous édite un bon de retour, vous nous retournez l'intégralité de la commande contre un remboursement. Ce vinyle est actuellement indisponible.

 

Dans l'attente de votre confirmation. À très vite, Manon

 

 

 

32 minutes ago, honeyxmoon said:

I believe it’s the second, you can keep it and they’ll give you a 5€ voucher for future orders on the website

 

Seeing the other option now and how they use some words in context I guess honeyxmoon is right. I am not fluent in French though. 

 

(I wonder if geste commercial could also mean getting a refund of 5 EUR) 


It was expensive watch it 

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10 hours ago, JonBatisteInterlude said:

Omg thank u. Do you know when it might sell out?

Your welcome and I'm not sure when or if they will sale out.

 

I say order it and cancel if you need to later. Amazon doesn't charge you until they are ready to ship.

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3 minutes ago, Olympia said:

 

 

Seeing the other option now and how they use some words in context I guess honeyxmoon is right. I am not fluent in French though. 


yeah I believe that too, it would be too good to be true if they refunded me for a poster lol, thanks to both of you ❤️

 

might as well use that discount to get the cd with the poster so at least I have one that’s intact :krylie:

 


13.04.2018 Rome - Lana wore my hat! 

Dying by the hand of a foreign man, Happily
Calling out my name in the summer rain, Ciao amore

 

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19 minutes ago, Fireffie said:


yeah I believe that too, it would be too good to be true if they refunded me for a poster lol, thanks to both of you ❤️

 

might as well use that discount to get the cd with the poster so at least I have one that’s intact :krylie:

 

I’m french and I think you will receive a 5€ refund 

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5 minutes ago, DeluluBlvd said:

I’m french and I think you will receive a 5€ refund 

Oh thank you! I replied to them saying I want the second option so we will see :)


13.04.2018 Rome - Lana wore my hat! 

Dying by the hand of a foreign man, Happily
Calling out my name in the summer rain, Ciao amore

 

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