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birds of paradise

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Posts posted by birds of paradise

  3. Posted

    56 minutes ago, Agnes Gia said:

    Is it just the US orders that are getting this email? I placed all my orders with the UK shop and didn’t see anything like this come through in my inbox :raven:

    Yes I ordered a necklace from the us store and got a mail that the release date is postponed and that I need to confirm that I want to keep my order but when I got a mail from the uk store about the lighter being delayed there was just info and no need to confirm anything 

    1

  7. Posted

    59 minutes ago, bored said:

     

    Send those photos to the store you ordered from and they should replace them!

    Chatted with an employee and they offered to send me replacement for the two cassettes with the limited covers that came cracked, but as they don’t have any of the normal cassettes in stock they offered 25% refund which is great.

     

    6 minutes ago, Olympia said:

     

    I had this, too, once, but don't worry - if they don't refund or replace, they are not that difficult to find (there are online shops for such things, and places like eBay). You could also ask people (over 30 years old) you know if they have old cassettes from earlier days they don't need anymore. 

    That’s what I was thinking, already exchanged one of my cassettes boxes (sorry father John Misty) but they should really improve their packaging, no wonder it came cracked when it was sent in a paper envelope with absolutely no bubble wrap or anything.

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  10. Posted

    35 minutes ago, uliusz said:

    to anyone that ordered amazon's "pink" vinyl from amazon germany and got it already - did they ship it from the UK?

    It was supposed to be delivered tomorrow and they changed it to April 5 cause it's shipped from the UK :judgingu:

    I don’t think so, the first step of tracking says arrived at Amazon facility and it’s in Germany plus I got it way too quick for it to be from the uk

    0

  11. Posted

    7 minutes ago, rosemead ramada said:

    Still waiting for my Rolling Stones.

    I emailed them about it on Monday and just got a reply. It says that they were already mailed on March 9th but they don't provide tracking due to the additional cost, but if I don't receive it within 28 days to contact them. So looks like I'll wait another week to see if it randomly shows up one day. Apparently there have been delays due to Royal Mail strikes

    At least I know they shipped it

     

    Are you within Europe? Mine arrived exactly two weeks after they shipped (newsstand I mean)

    2

  14. Posted

    20 minutes ago, Olympia said:

    All merch incl. lighters, necklaces, jackets etc. will ship then from there. At least if they don't decide to give the UK merch stock to the US people after selling everything at the pop up store in LA, lol. Maybe we can wait for September then or get cancelled :-P (I am afraid the whole merch is still in the US and not on the way to UK already.) 

     

    I said I’d have a hot girl summer with my A&W necklace but at this point I wouldn’t hold my breath :crying5:

    3

  20. Posted

    29 minutes ago, emliqua said:

    I replied to their email with this:

     

    ”Hello, I do want to keep my necklaces and I have already selected the option in the email to keep them. However, I do not want to wait until June to get the remainder of my order. I am willing to purchase a separate shipping option if necessary but I don’t feel I should be penalized and have to wait till June for the other items. I would have made separate purchases or purchased separate shipping originally if these dates had been made known.”

    I think something else is also holding back your order. I got the email (I ordered the necklace alone) and it said it’ll ship around May 5th however my order said from the beginning (and also noted I ordered when they dropped the candy necklaces so last week) it will ship on June 2nd but that’s still earlier than your order and as I said I ordered on Saturday I believe.

    1

  21. Posted

    13 minutes ago, wildflowerwildfire said:

    Why is it glued together????????

    I was wondering this also. Mine didn’t have any glue in it (it was inside the pocket with the side C and D vinyl)

     

    25 minutes ago, ultrababy said:

    How do you cancel the order on the US site? Even if I guess it’s too late now 

    https://shoplanadelrey.com/pages/help Click the little yellow ? And a pop up where you can message them should show up, you can ask if it’s too late to cancel and give them the number order too.

    1

  24. Posted

    39 minutes ago, ultrababy said:

    Hello! I feel like going crazy with all of the merch released. I’ve got so many questions.


    So, I just thought I’d also get the racing jacket but it’s sold out on the UK site, do you guys think it’s going to be restocked somewhere soon? I’d get an L/XL..

     

    Also, has the lighter from the uk store shipped for you? I didn’t pay for the tracking, does that mean I can receive in anytime without any confirmation emails or am I supposed to get one? I’m confused

     

    Most importantly, I’m pissed I ordered the picture disc from the US and had to pay a lot of shipping when they have it in stock on all EU website now!! 
    I did get a confirmation email saying it’s about to get shipped but then I got a further email about bundles delay (that I didn’t even order). Was it about the picture disc?

     

    I hope someone will heeeeelp. 

    1. I have no clue if the jacket will be restocked but they were selling them on pop up so it’s very possible they’re going to put up the leftovers in the site, however I don’t want you to miss out completely if they end up selling out!

    2. The lighter from the uk store has been delayed to may 26th I think for everyone or most, it doesn’t say so on the order but most of us got an email. I think they sold more than expected. Once it ships you’ll get an email it’s been dispatched.

    3. yes they’re splitting your order so the music like CDs vinyl and cassettes get here separately. The pic disc is in stock so my guess is they’re gonna ship it in the following days. They most likely won’t cancel your order unfortunately if you’d like that to order from the uk. But no the picture disc isn’t delayed.

    2

  25. Posted

    1 minute ago, DeadSeaOfMercury said:

    See I ordered a couple minutes after the lighter was posted, Still March 24th, Never got an email about the delay - but when I click on the order page, it says shipping march 23rd - no tracking number.

    Should I assume it’s delayed?

    :heidi:

    I’m not sure, for example my order still says the lighter is coming out March 24th but I got an email it’s delayed. I would check the mail, spam too but if you didn’t get one I’d say they weren’t delayed.

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