Dominikx4 Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 11:33 AM, Beautiful Loser said: I know, so I am in confusion. It says "tax included" on my order info so I dunno, maybe the postal service here is just trying to scam me again. Expand didnt they try to scam u too when i sent u the cocc vinyl? fight them, bestie 3 Quote
wildflowerwildfire Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 11:35 AM, birds of paradise said: The chances of getting the lighter from Lana’s uk store before may 26th are low right? Because my order still says it’s coming out March 24th but I already got an email it’s postponed to may. That’s such a long time to wait tho Expand i’m wondering this too 0 Quote
Beautiful Loser Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 11:39 AM, Dominikx4 said: didnt they try to scam u too when i sent u the cocc vinyl? fight them, bestie Expand They diiiiid, and I fought them again like two weeks ago too! (And I lost that fight ) 3 Quote
one time beauty queen Posted March 21, 2023 Posted March 21, 2023 wait can someone help me.. i ordered the ldr lighter, aw necklace & pill case all from the UK store n live in germany,,,, will i have to pay extra money on the spot when they drop it at my house? and if so does anyone know around how much ,,im scared.. 1 Quote
Beautiful Loser Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 11:47 AM, burthday kake said: wait can someone help me.. i ordered the ldr lighter, aw necklace & pill case all from the UK store n live in germany,,,, will i have to pay extra money on the spot when they drop it at my house? Expand The UK is a non-EU country now because of Brexit, but it says VAT included on my order for the lighter, so I hope there won't be additional taxes. 2 Quote
venicebitx Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 11:47 AM, burthday kake said: wait can someone help me.. i ordered the ldr lighter, aw necklace & pill case all from the UK store n live in germany,,,, will i have to pay extra money on the spot when they drop it at my house? and if so does anyone know around how much ,,im scared.. Expand Normally yeah… im from spain and almost every time i had to pay additional taxes and the price depends on the price of items and the mailing company ;( Since some of us dont have a listening party close (me) i recreated the poster that they are giving away if anyone wants it https://www.redbubble.com/es/i/poster/DYKTTUOB-LDR-de-TheWaveDesign/142730567.LVTDI 9 Quote
one time beauty queen Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 11:50 AM, Beautiful Loser said: The UK is a non-EU country now because of Brexit, but it says VAT included on my order for the lighter, so I hope there won't be additional taxes. Expand On 3/21/2023 at 11:51 AM, venicebitx said: Normally yeah… im from spain and almost every time i had to pay additional taxes and the price depends on the price of items and the mailing company ;( Expand like all my items say VAT included too but wooooooow wtf i am actually gonna cry. i guess i better already put some cash to the side for that. but highkey i will karen out & write an email to LDR store attempting to get it refunded oh also ur iconic for making that poster!!!!!! @venicebitx 3 Quote
venicebitx Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 11:54 AM, burthday kake said: like all my items say VAT included too but wooooooow wtf i am actually gonna cry. i guess i better already put some cash to the side for that. but highkey i will karen out & write an email to LDR store attempting to get it refunded oh also ur iconic for making that poster!!!!!! @venicebitx Expand Thank u!! Yes actually if you pay taxes on the product they should refund you i think?? Someone who knows please help!?? 4 Quote
Beautiful Loser Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 11:54 AM, burthday kake said: like all my items say VAT included too but wooooooow wtf i am actually gonna cry. i guess i better already put some cash to the side for that. but highkey i will karen out & write an email to LDR store attempting to get it refunded Expand Quote 15. IMPORT DUTY Products or Services ordered from our Webstore for delivery outside the UK may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Expand https://shop.lanadelrey.polydor.co.uk/terms/ You might have to fight your postal/parcel service instead of her webshop. 4 Quote
one time beauty queen Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 11:58 AM, Beautiful Loser said: https://shop.lanadelrey.polydor.co.uk/terms/ You might have to fight your postal/parcel service instead of her webshop. Expand OH well yeah i think when they drop it off ill show them the online payment n if they insist ill fork it over but i hope. dont have tooooo 6 Quote
Beautiful Loser Posted March 21, 2023 Posted March 21, 2023 Ok, so I called my postal service. Apparently her German store is sending the package from China and that's why I need to pay additional taxes?? And the package has like a layover in Germany, and that's why it says on the note I got in the mail that it's from Germany?? And I was like "but it says in my order that I have paid for taxes already", and the lady on the phone told me it's her webshop then that have missed to give them some kind of number to let them know I've already paid for it. I also tried to argue that I've never had this issue with this company before but she didn't seem to care much. (and I guess that's not something she could help with) So. She told me I can either pay for the taxes and recieve my package, or refuse and it'll be sent back and I'll have to make another order. I'm hesitant tbh, I don't think making a new order will change anything. And for some reason they have mixed up my zip code as well, so I'll have to ask my mom to pick it up, although the correct zip code is in my order when I check my order status. So... what now? I guess I can make a new order, the white vinyl hasn't sold out yet so I'm good. If they ask me to pay for additional taxes again, I'll pay but I'll really fight with her German store to compensate me. But still... what a bummer. I made the order in December and I've really looked forward to this white one... I love the cover picture a lot. 2 Quote
queenofsaigon89 Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 12:26 PM, Beautiful Loser said: Ok, so I called my postal service. Apparently her German store is sending the package from China and that's why I need to pay additional taxes?? And the package has like a layover in Germany, and that's why it says on the note I got in the mail that it's from Germany?? And I was like "but it says in my order that I have paid for taxes already", and the lady on the phone told me it's her webshop then that have missed to give them some kind of number to let them know I've already paid for it. I also tried to argue that I've never had this issue with this company before but she didn't seem to care much. (and I guess that's not something she could help with) So. She told me I can either pay for the taxes and recieve my package, or refuse and it'll be sent back and I'll have to make another order. I'm hesitant tbh, I don't think making a new order will change anything. And for some reason they have mixed up my zip code as well, so I'll have to ask my mom to pick it up, although the correct zip code is in my order when I check my order status. So... what now? I guess I can make a new order, the white vinyl hasn't sold out yet so I'm good. If they ask me to pay for additional taxes again, I'll pay but I'll really fight with her German store to compensate me. But still... what a bummer. I made the order in December and I've really looked forward to this white one... I love the cover picture a lot. Expand If it’s shipped from China maybe it’s the lighter not the vinyl 2 Quote
Beautiful Loser Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 12:29 PM, Agnes Gia said: If it’s shipped from China maybe it’s the lighter not the vinyl Expand Highly doubt it. It doesn't make sense to me that a order I made on her UK store to be shipped from Germany, especially not after they've told customers the products will arrive later than planned. 1 Quote
wildflowerwildfire Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 12:26 PM, Beautiful Loser said: Ok, so I called my postal service. Apparently her German store is sending the package from China and that's why I need to pay additional taxes?? And the package has like a layover in Germany, and that's why it says on the note I got in the mail that it's from Germany?? And I was like "but it says in my order that I have paid for taxes already", and the lady on the phone told me it's her webshop then that have missed to give them some kind of number to let them know I've already paid for it. I also tried to argue that I've never had this issue with this company before but she didn't seem to care much. (and I guess that's not something she could help with) So. She told me I can either pay for the taxes and recieve my package, or refuse and it'll be sent back and I'll have to make another order. I'm hesitant tbh, I don't think making a new order will change anything. And for some reason they have mixed up my zip code as well, so I'll have to ask my mom to pick it up, although the correct zip code is in my order when I check my order status. So... what now? I guess I can make a new order, the white vinyl hasn't sold out yet so I'm good. If they ask me to pay for additional taxes again, I'll pay but I'll really fight with her German store to compensate me. But still... what a bummer. I made the order in December and I've really looked forward to this white one... I love the cover picture a lot. Expand Wtf, I’ve ordered from her german store a bunch of times and never ever have they sent it from China? 2 Quote
yourboy Posted March 21, 2023 Posted March 21, 2023 If packages come from different countries (not in the EU I think) the receiver is obligated to pay taxes to your country (receiving country) if they exceed some sort of amount which depends on your country's tax laws regardless of the order. For example my country charges additional taxes when the price of overseas bought goods is over USD150. I'm pretty it's the laws for many countries. It isn't really about the webstore, it's the country you have to fight which you will likely to lose. +VAT usually has got nothing to do with this tax. Packages going overseas always have this annoying connection to taxes so you should check it thoroughly before buying stuff! 1 Quote
Beautiful Loser Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 12:36 PM, yourboy said: If packages come from different countries (not in the EU I think) the receiver is obligated to pay taxes to your country (receiving country) if they exceed some sort of amount which depends on your country's tax laws regardless of the order. For example my country charges additional taxes when the price of overseas bought goods is over USD150. I'm pretty it's the laws for many countries. It isn't really about the webstore, it's the country you have to fight which you will likely to lose. Expand Yeah, but if I order from her German store, I don't exactly anticipate the package's origin to be from China. Like I said, I've never had this issue ordering from the German store before so I dunno what's going on. 3 Quote
Trrrrrr Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 12:29 PM, Agnes Gia said: If it’s shipped from China maybe it’s the lighter not the vinyl Expand China stopped mass vinyl production very early, although there are some small workshops to produce, the market is depressed. So I don't think so... edit:Why are you so pessimistic, does it matter where vinyl is produced? 0 Quote
yourboy Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 12:38 PM, Beautiful Loser said: Yeah, but if I order from her German store, I don't exactly anticipate the package's origin to be from China. Like I said, I've never had this issue ordering from the German store before so I dunno what's going on. Expand Well... they are coming from China after all, so there's no choice. I think you should first ask the German store if they sent it from China. If it is indeed coming from China to your place via German store, then it's bad luck there's nothing much to do about it in this case. That's the laws I have to pay taxes for my goddamn lighter and necklaces too lol because I exceeded the limit big time. LANA WHEN I CATCH U!!!!!! 3 Quote
Beautiful Loser Posted March 21, 2023 Posted March 21, 2023 Now I'm real tempted to let the package be returned and order from the French store instead lol. But I'll do what @yourboy suggests and contact her German store first. 3 Quote
wildflowerwildfire Posted March 21, 2023 Posted March 21, 2023 On 3/21/2023 at 12:42 PM, Beautiful Loser said: Now I'm real tempted to let the package be returned and order from the French store instead lol. But I'll do what @yourboy suggests and contact her German store first. Expand Packages from her german store (at least if you order to Sweden) are always traceable. Did you receive a shipping confirmation in your email from them where you can trace your package? If you didn’t receive a shipping confirmation I doubt it’s from them 1 Quote
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