Elsemarie159

I also just received the email and I love this sentence: You now have the possibility to cancel your order. If you wish to do so, please contact our Customer Service. Um no please take all my money and not sending me the stuff I ordered

Maybe it's dispatched by air and Lana herself is flying the plane because we know she took a flying lesson on her 33rd birthday

But their messy work attitude fits Lanas very well

That store is a nightmare At this point they clearly have no idea what they're doing. I'm so sorry for you @wildflowerwildfire

Oh my god you guys, Bravado finally answered me and I was shocked . That's their message: Hallo Elena, vielen Dank für Deine Nachricht. Wir warten leider immer noch auf die Lieferung der Autogrammkarten aus Deiner Bestellung xxx. Natürlich wird diese aber so schnell wie möglich nachgeliefert. Wir können Dir jedoch auch gern eine Teilerstattung zu Deiner Bestellung xxx einleiten, jedoch würde das bedeuten, dass die Karte nicht mehr nachgeschickt wird. Darüber, dass der generelle Versand der Autogrammkarten nicht möglich ist, haben wir bisher keine Informationen. Wir wünschen Dir fröhliche Weihnachten, Zeit zum Entspannen, Gesundheit, Glück und Erfolg im neuen Jahr. Mit freundlichen Grüßen Dein Bravado Service Team Why do they then cancel some orders?! I think you should NOT accept any refund and write them asap that you still want your f*cking card

Well at least Bravado answered your mail, they keep ignoring mine -.-

Bravado has not yet answered my email but now I'm veeeery interested to see what they will offer me, maybe 6€?

And how do they decide who is getting a card? I am a little speechless. But at least I learned my lesson: For me it's better buying from a scalper and actually receiving the signed stuff than buying from her store and being mega frustrated.

I emailed Bravado asking them about the cancelled cards, why we only get refunds when we actually ask for them and why they're selling items that are not even existing. That really is the worst customer service I ever came across. At this point I don't know if I should scream or cry - I was so happy that I was able to buy a signed card for the normal price and not from a scalper on eBay. Now waiting for their reply

OMG I can't believe how nice that is of you I would like to participate

I won't spend one more single cent for this lady until I have my signed art card in my hands

Ugh I would love to buy something directly from her shop but the international signed CDs are always sold out within minutes

Is it worth buying a signed Red CD from a scalper on eBay? I'm tempted to buy one but it's so expensive when I add up shipping and fees and all that stuff.

If I read "UK only" one more time I'm gonna riot.

I would actually kill for a well made box set like this.

My vinyl is ok but the cassettes are much worse, I was kinda disappointed when I first saw them in reality. They look like someone just printed it at home with a normal printer on a random paper.

oh my god, I just rushed to my email account but no email yet. I am so nervous because for me it's also the first time I was able to buy something signed directly from her shop and not from eBay for hundreds of euros.. that's so typically me Why is everything Lana always so messy

Why does she hate us europeans I want the blue poster so bad

Oh my god that red looks so beautiful But I can't justify buying another vinyl or any merch at all; my boyfriend already thinks I'm crazy Today I received the blue CD and the two cassettes, why is everything so pretty this era

I just got an email from her German store that my CD and signed art card is on it's way

I hate it

I expect nothing so our queen can blow me away with stunning vintage dresses and amazing footage shot in the desert.

The bridge I- Otherwise I like it, it's nothing new or groundbreaking but still. It has something to it and so far I really like the lyrics and I can see the midwestern-sounding direction she was talking about.

Her ACM performance gave me LIFE. Her no make up look, the curly hair, the boss pants - I loved it Praying for a European tour next year, something like the planned Lover Fest but all in stripped down Folklore style, please M'am.

That was exactly my first thought when I saw the snippet on Instagram. Why pulling the kitties in front of the camera in a bathtub and rubbing them with foam