Sucker 7,916 Posted December 14, 2015 oh no!!! wtf am i supposed to do??? I'm so angry I only sent them an email and gave up. If they don't answer the first one, send another one, or call their customer service - idk. Keep trying. ...oooor try this if it doesn't work out: i guess you just have to keep emailing them unfortunately....if you paid through PayPal, you can set up a complaint through them, they're pretty swift and can get you a refund. so sorry about this! 2 Quote Share this post Link to post Share on other sites
renaissance 8,330 Posted December 14, 2015 i guess you just have to keep emailing them unfortunately....if you paid through PayPal, you can set up a complaint through them, they're pretty swift and can get you a refund. so sorry about this! yeah, i did use PayPal luckily! I guess that'll be my last resort, such a bummer tho because i really wanted the picture disc and if i get a refund on PayPal, I will have to buy the standard black vinyl as that's all thats up on her store rn. AH well I only sent them an email and gave up. If they don't answer the first one, send another one, or call their customer service - idk. Keep trying. ...oooor try this if it doesn't work out: Okay I will be adamant lmao i'm so pissed off. I don't even think it was Australia Post's fault because the actual box it came in was in perfect condition, it was just the actual vinyl packaging inside that was bent 1 Quote Share this post Link to post Share on other sites
Sucker 7,916 Posted December 14, 2015 yeah, i did use PayPal luckily! I guess that'll be my last resort, such a bummer tho because i really wanted the picture disc and if i get a refund on PayPal, I will have to buy the standard black vinyl as that's all thats up on her store rn. AH well Okay I will be adamant lmao i'm so pissed off. I don't even think it was Australia Post's fault because the actual box it came in was in perfect condition, it was just the actual vinyl packaging inside that was bent Damn, that fucking sucks... Not to freak you out or anything, but my Honeymoon limited edition vinyl came in horrid condition, and her store was sold out, so they couldn't get me a new one, so I only got my money back. Oh well, I got a "free" vinyl. Even though the sleeve was fucked up, the vinyl played perfectly. 0 Quote Share this post Link to post Share on other sites
comeintomybedroom 8,663 Posted December 14, 2015 yeah, i did use PayPal luckily! I guess that'll be my last resort, such a bummer tho because i really wanted the picture disc and if i get a refund on PayPal, I will have to buy the standard black vinyl as that's all thats up on her store rn. AH well Okay I will be adamant lmao i'm so pissed off. I don't even think it was Australia Post's fault because the actual box it came in was in perfect condition, it was just the actual vinyl packaging inside that was bent That happens when the vinyls are exposed to warmth or whatever. I used to just keep mine in a box under my bed and they would warp like that. Once I started keeping them out in the open, most of them fixed themselves. It's probably not even her stores fault, it probably warped during shipping. Just set it on your kitchen counter with the sun shining on it for an hour or so and maybe it'll go back to normal. Idk i really only buy vinyls for looks and the occasional listen so idk if that'll like damage it or something. Damn, that fucking sucks... Not to freak you out or anything, but my Honeymoon limited edition vinyl came in horrid condition, and her store was sold out, so they couldn't get me a new one, so I only got my money back. Oh well, I got a "free" vinyl. Even though the sleeve was fucked up, the vinyl played perfectly. I got a "free" diamond white Froot vinyl 'cause better than that skipped a bit and they were sold out. 0 Quote Share this post Link to post Share on other sites
renaissance 8,330 Posted December 14, 2015 That happens when the vinyls are exposed to warmth or whatever. I used to just keep mine in a box under my bed and they would warp like that. Once I started keeping them out in the open, most of them fixed themselves. It's probably not even her stores fault, it probably warped during shipping. Just set it on your kitchen counter with the sun shining on it for an hour or so and maybe it'll go back to normal. Idk i really only buy vinyls for looks and the occasional listen so idk if that'll like damage it or something. I got a "free" diamond white Froot vinyl 'cause better than that skipped a bit and they were sold out. Oh okay well I may as well give it a try because it's no use to me right now. Thanks 0 Quote Share this post Link to post Share on other sites
drewby 9,249 Posted December 14, 2015 yeah labels generally keep a handful of extras for problems like that, so I hope they were smart 1 Quote Share this post Link to post Share on other sites
renaissance 8,330 Posted December 15, 2015 tHEY REPLIED ALREADY Hello Flynn, Thank you for contacting us! We are sorry to hear that your order was received damaged. Please send us photos of the damage so we can research this for you. We can check our stock availability, and if available, resend it to you, or we can issue you a refund. Please let us know which you prefer and confirm the address if you would like us to re-ship. Thank You,NickMelanie Martinez - store.melaniemartinezmusic.com 3 Quote Share this post Link to post Share on other sites
Sucker 7,916 Posted December 15, 2015 tHEY REPLIED ALREADY Hello Flynn, Thank you for contacting us! We are sorry to hear that your order was received damaged. Please send us photos of the damage so we can research this for you. We can check our stock availability, and if available, resend it to you, or we can issue you a refund. Please let us know which you prefer and confirm the address if you would like us to re-ship. Thank You, Nick Melanie Martinez - store.melaniemartinezmusic.com Wow?! I'm actually so shocked. But that's amazing! 2 Quote Share this post Link to post Share on other sites
MermaidMotelle 279 Posted December 15, 2015 tHEY REPLIED ALREADY Hello Flynn, Thank you for contacting us! We are sorry to hear that your order was received damaged. Please send us photos of the damage so we can research this for you. We can check our stock availability, and if available, resend it to you, or we can issue you a refund. Please let us know which you prefer and confirm the address if you would like us to re-ship. Thank You, Nick Melanie Martinez - store.melaniemartinezmusic.com AWESOME! 1 Quote Also known as BlueAsJeans on AltBoards Share this post Link to post Share on other sites
renaissance 8,330 Posted December 15, 2015 Wow?! I'm actually so shocked. But that's amazing! AWESOME! I'm so excited it's my birthday tomorrow and I'm hopefully going to wake up to a message saying 'Wow, we are so sorry for how your vinyl arrived, we will send a new picture disc asap' 0 Quote Share this post Link to post Share on other sites
renaissance 8,330 Posted December 16, 2015 Hello Flynn, I'm terribly sorry about this. Unfortunately we are completely sold out of both the picturedisc and the standard vinyl version of Cry Baby, and as such I will not be able to send a replacement. I have gone ahead and refunded your PayPal account for this item and I am truly sorry for any disappointment. (PayPal Transaction ID: Best, Nick not impressed 1 Quote Share this post Link to post Share on other sites
HEARTCORE 18,971 Posted December 16, 2015 Hello Flynn, I'm terribly sorry about this. Unfortunately we are completely sold out of both the picturedisc and the standard vinyl version of Cry Baby, and as such I will not be able to send a replacement. I have gone ahead and refunded your PayPal account for this item and I am truly sorry for any disappointment. (PayPal Transaction ID: Best, Nick not impressed keep emailing and harassing them + talk about how disappointed you are + how you want more than just a refund, you want the vinyl or CD or something. they're bound to have some spare copies, you just have to annoy them into giving it to you 2 Quote Share this post Link to post Share on other sites
renaissance 8,330 Posted December 16, 2015 keep emailing and harassing them + talk about how disappointed you are + how you want more than just a refund, you want the vinyl or CD or something. they're bound to have some spare copies, you just have to annoy them into giving it to you that's what i've done lmao i'm so mad i was like 'well surely you have ONE of either the pd or vinyl? and if you don't, as soon as you restock I would like to be sent one" 1 Quote Share this post Link to post Share on other sites
HEARTCORE 18,971 Posted December 16, 2015 that's what i've done lmao i'm so mad i was like 'well surely you have ONE of either the pd or vinyl? and if you don't, as soon as you restock I would like to be sent one" awwww I'm so sorry this happened but hopefully you'll get something out of it! 1 Quote Share this post Link to post Share on other sites
Sucker 7,916 Posted December 16, 2015 Hello Flynn, I'm terribly sorry about this. Unfortunately we are completely sold out of both the picturedisc and the standard vinyl version of Cry Baby, and as such I will not be able to send a replacement. I have gone ahead and refunded your PayPal account for this item and I am truly sorry for any disappointment. (PayPal Transaction ID: Best, Nick not impressed ugh, fuck them...... 3 Quote Share this post Link to post Share on other sites
AKA Lizzy Grant 2,238 Posted December 22, 2015 Christmas song to be released on christmas? https://twitter.com/UpdatesLBBH/status/679116364125110272 Sounds really good 0 Quote Share this post Link to post Share on other sites
Jack 2,920 Posted December 22, 2015 https://instagram.com/p/_k3bHJtxyT/ 1 Quote Share this post Link to post Share on other sites
National Anthem 9,906 Posted December 22, 2015 FUCQCWECKWMNQRJCOWQKMCVWMKV I DIDNT REALIZE HOW MUCH I NEEDED A NEW SONG 0 Quote Share this post Link to post Share on other sites
drewby 9,249 Posted December 22, 2015 let me guess, GingerDead Man 0 Quote Share this post Link to post Share on other sites
AKA Lizzy Grant 2,238 Posted December 22, 2015 OMGGGG extended snippet + its coming out on wednesday https://twitter.com/MelanieLBBH/status/679176161608380417 "Gingerbread man" 0 Quote Share this post Link to post Share on other sites