Elsemarie159

I also just received the email and I love this sentence: You now have the possibility to cancel your order. If you wish to do so, please contact our Customer Service. Um no please take all my money and not sending me the stuff I ordered

Maybe it's dispatched by air and Lana herself is flying the plane because we know she took a flying lesson on her 33rd birthday

But their messy work attitude fits Lanas very well

That store is a nightmare At this point they clearly have no idea what they're doing. I'm so sorry for you @wildflowerwildfire

Oh my god you guys, Bravado finally answered me and I was shocked . That's their message: Hallo Elena, vielen Dank für Deine Nachricht. Wir warten leider immer noch auf die Lieferung der Autogrammkarten aus Deiner Bestellung xxx. Natürlich wird diese aber so schnell wie möglich nachgeliefert. Wir können Dir jedoch auch gern eine Teilerstattung zu Deiner Bestellung xxx einleiten, jedoch würde das bedeuten, dass die Karte nicht mehr nachgeschickt wird. Darüber, dass der generelle Versand der Autogrammkarten nicht möglich ist, haben wir bisher keine Informationen. Wir wünschen Dir fröhliche Weihnachten, Zeit zum Entspannen, Gesundheit, Glück und Erfolg im neuen Jahr. Mit freundlichen Grüßen Dein Bravado Service Team Why do they then cancel some orders?! I think you should NOT accept any refund and write them asap that you still want your f*cking card

Well at least Bravado answered your mail, they keep ignoring mine -.-

Bravado has not yet answered my email but now I'm veeeery interested to see what they will offer me, maybe 6€?

And how do they decide who is getting a card? I am a little speechless. But at least I learned my lesson: For me it's better buying from a scalper and actually receiving the signed stuff than buying from her store and being mega frustrated.

I emailed Bravado asking them about the cancelled cards, why we only get refunds when we actually ask for them and why they're selling items that are not even existing. That really is the worst customer service I ever came across. At this point I don't know if I should scream or cry - I was so happy that I was able to buy a signed card for the normal price and not from a scalper on eBay. Now waiting for their reply

OMG I can't believe how nice that is of you I would like to participate

I won't spend one more single cent for this lady until I have my signed art card in my hands

Ugh I would love to buy something directly from her shop but the international signed CDs are always sold out within minutes

Is it worth buying a signed Red CD from a scalper on eBay? I'm tempted to buy one but it's so expensive when I add up shipping and fees and all that stuff.

If I read "UK only" one more time I'm gonna riot.

I would actually kill for a well made box set like this.