Lust For Life - Merch & Media Thread

[ItGirl 730]

With COKE BOTTLE CLEAR DOUBLE VINYL we had digital album, right? 

[Beautiful Loser 49,583]

With COKE BOTTLE CLEAR DOUBLE VINYL we had digital album, right?

 

No, I bought mine without the digital album.

[UltraviolenceBaby 5,014]

its december 1st why they did not send any email

[californianfreak 3,484]

I just got an email saying the boxset is now delayed until december 22nd 2020  

[Sugar Venom 9,658]

haven't gotten any emails since September 25th which was just an update telling me that my sweater had been delivered :/ 

 

but when I was searching to see if I received anything gmail gave me this search suggestion  mood

[Dominikx4 25,418]

a kii, 22nd December

the HM boxset was delayed already lol but not as much as this one

 

I honestly wonder why it's so hard to print the ugly booklet and put a hardcover around it

[Coney Island King 26,122]

Im just waiting for the “boxset cancelled heres your refund” email.

[Lad 8,801]

Im just waiting for the “boxset cancelled heres your refund” email.

Same but with the signed CDs. Thankfully I do a better impression of her autograph than those lithos signed by “Lana” so I guess I’ll sign my CD.

[Dominikx4 25,418]

fun fact: signed lithos are up for sale again on Lana's EU store lmao

[Beautiful Loser 49,583]

fun fact: signed lithos are up for sale again on Lana's EU store lmao

Well, I’m broke and won’t get one.

Just joking, I’d rather meet her and get her to sign my album(s) then and there. Which will never happen of course. But I feel like that would be more fun.

[Peachycream 3,648]

I emailed them two days ago with the same reply. We aren’t getting our signed anything’s anytime soon.

[UltraviolenceBaby 5,014]

,

We are writing to you with an update on your order for the Lust For Life Boxset release date.

Due to an unfortunate production delay we have had to put the release date back to Friday 22nd December 2017.

We aim to get your boxset order shipped to you as quickly as we can.

We are very sorry for any inconvenience this may cause. Should you wish to cancel you order please contact Storesupport@umusic.com with your order detail

 

 

 

 

fuck them

[Formation 4,204]

Huh, I got the email that it was delayed til 12/22 on November 10. Why don't they send this information to everyone at the same time  we're going to get a new album before these boxsets and signed shit

[Life 3,979]

Same but with the signed CDs. Thankfully I do a better impression of her autograph than those lithos signed by “Lana” so I guess I’ll sign my CD.

I got my signed CD ages ago and yeah she signed it like that.

[Lad 8,801]

 

 

I got my signed CD ages ago and yeah she signed it like that.

Did you get it from the uk store

[HoneymoonSwan 3,106]

I could care less about my box set if Lana would just ship me my damn windbreaker that I paid a tiddy and a half for!!!!

[komodo 143]

Emailed them again---they never replied to me before and I wrote to them nicely.

This time I wrote back pretty upset. Let's see if they finally fucking respond.

 

150 bucks spent on this shit, no signed anything, didn't even get a preorder code cause fuck Canadians, no reply since purchase. Great customer service.

[toshi 948]

Surely there must be somewhere ya'll can complain too, this is awful customer service

[Peachycream 3,648]

Surely there must be somewhere ya'll can complain too, this is awful customer service

Even when you complain they give the same automatic reply. I’ve emailed 4 times and got the same reply word for word just with a different name at the end. It’s ridiculous but it’s also not their fault.

[komodo 143]

Even when you complain they give the same automatic reply. I’ve emailed 4 times and got the same reply word for word just with a different name at the end. It’s ridiculous but it’s also not their fault.

Working many customer service jobs----it's true it's not their fault. But it doesn't change the fact that they can be more human with us instead of ignoring us and sending copy-pasted answers.