ItGirl 729 Posted November 30, 2017 With COKE BOTTLE CLEAR DOUBLE VINYL we had digital album, right? 0 Quote Share this post Link to post Share on other sites
Beautiful Loser 48,757 Posted November 30, 2017 With COKE BOTTLE CLEAR DOUBLE VINYL we had digital album, right? No, I bought mine without the digital album. 0 Quote LB DEMOGRAPHICS SURVEY 2024 | SECRET SANTA 2024 Share this post Link to post Share on other sites
UltraviolenceBaby 5,014 Posted December 1, 2017 its december 1st why they did not send any email 1 Quote Share this post Link to post Share on other sites
californianfreak 3,484 Posted December 1, 2017 I just got an email saying the boxset is now delayed until december 22nd 2020 1 Quote Share this post Link to post Share on other sites
Sugar Venom 9,658 Posted December 1, 2017 haven't gotten any emails since September 25th which was just an update telling me that my sweater had been delivered :/ but when I was searching to see if I received anything gmail gave me this search suggestion mood 2 Quote Share this post Link to post Share on other sites
Dominikx4 25,404 Posted December 1, 2017 a kii, 22nd December the HM boxset was delayed already lol but not as much as this one I honestly wonder why it's so hard to print the ugly booklet and put a hardcover around it 1 Quote Share this post Link to post Share on other sites
Coney Island King 26,002 Posted December 1, 2017 Im just waiting for the “boxset cancelled heres your refund” email. 0 Quote Share this post Link to post Share on other sites
Lad 8,801 Posted December 1, 2017 Im just waiting for the “boxset cancelled heres your refund” email.Same but with the signed CDs. Thankfully I do a better impression of her autograph than those lithos signed by “Lana” so I guess I’ll sign my CD. 0 Quote Share this post Link to post Share on other sites
Dominikx4 25,404 Posted December 1, 2017 fun fact: signed lithos are up for sale again on Lana's EU store lmao 1 Quote Share this post Link to post Share on other sites
Beautiful Loser 48,757 Posted December 1, 2017 fun fact: signed lithos are up for sale again on Lana's EU store lmaoWell, I’m broke and won’t get one. Just joking, I’d rather meet her and get her to sign my album(s) then and there. Which will never happen of course. But I feel like that would be more fun. 0 Quote LB DEMOGRAPHICS SURVEY 2024 | SECRET SANTA 2024 Share this post Link to post Share on other sites
Peachycream 3,647 Posted December 1, 2017 I emailed them two days ago with the same reply. We aren’t getting our signed anything’s anytime soon. 0 Quote Share this post Link to post Share on other sites
UltraviolenceBaby 5,014 Posted December 2, 2017 , We are writing to you with an update on your order for the Lust For Life Boxset release date. Due to an unfortunate production delay we have had to put the release date back to Friday 22nd December 2017. We aim to get your boxset order shipped to you as quickly as we can. We are very sorry for any inconvenience this may cause. Should you wish to cancel you order please contact Storesupport@umusic.com with your order detail fuck them 0 Quote Share this post Link to post Share on other sites
Formation 4,182 Posted December 2, 2017 Huh, I got the email that it was delayed til 12/22 on November 10. Why don't they send this information to everyone at the same time we're going to get a new album before these boxsets and signed shit 1 Quote ✨ God bless America—and all the beautiful people in it ✨ Share this post Link to post Share on other sites
Life 3,966 Posted December 2, 2017 Same but with the signed CDs. Thankfully I do a better impression of her autograph than those lithos signed by “Lana” so I guess I’ll sign my CD. I got my signed CD ages ago and yeah she signed it like that. 0 Quote Share this post Link to post Share on other sites
Lad 8,801 Posted December 2, 2017 I got my signed CD ages ago and yeah she signed it like that. Did you get it from the uk store 0 Quote Share this post Link to post Share on other sites
HoneymoonSwan 3,106 Posted December 2, 2017 I could care less about my box set if Lana would just ship me my damn windbreaker that I paid a tiddy and a half for!!!! 2 Quote Share this post Link to post Share on other sites
komodo 143 Posted December 4, 2017 Emailed them again---they never replied to me before and I wrote to them nicely. This time I wrote back pretty upset. Let's see if they finally fucking respond. 150 bucks spent on this shit, no signed anything, didn't even get a preorder code cause fuck Canadians, no reply since purchase. Great customer service. 0 Quote Share this post Link to post Share on other sites
toshi 948 Posted December 4, 2017 Surely there must be somewhere ya'll can complain too, this is awful customer service 0 Quote Share this post Link to post Share on other sites
Peachycream 3,647 Posted December 4, 2017 Surely there must be somewhere ya'll can complain too, this is awful customer service Even when you complain they give the same automatic reply. I’ve emailed 4 times and got the same reply word for word just with a different name at the end. It’s ridiculous but it’s also not their fault. 0 Quote Share this post Link to post Share on other sites
komodo 143 Posted December 4, 2017 Even when you complain they give the same automatic reply. I’ve emailed 4 times and got the same reply word for word just with a different name at the end. It’s ridiculous but it’s also not their fault. Working many customer service jobs----it's true it's not their fault. But it doesn't change the fact that they can be more human with us instead of ignoring us and sending copy-pasted answers. 1 Quote Share this post Link to post Share on other sites