Ilikeit1

I'm so angry 😭 I was ready by 9:00, had my computer and phone set up on all channels, and... Yeah, the minute I got in the queue, I was 8000th or something like that while bots and resellers have tickets by a dozen.
If anyone's selling 2 floor tickets, I'd be eternally grateful 🙏

I guess they can't offer that publicly: it would cost them way too much (return fees, storage, etc etc). But I'm not settling for less than that either. I'll give them hell just the way they treated us.

That is exactly what happened. Signed items were the same price as the regular ones (£35.94 for the poster bundle, and €16,99 for each signed CD). So they basically already got our money, but... The thing is: I wouldn't have bought multiple CDs (maybe not even one regular cover) if I didn't hope for them to be signed.
It's false advertising either way, so I guess they can't really offer a refund to everyone by default, but will comply if asked. Because half the order has never arrived.

That is exactly what happened. Signed items were the same price as the regular ones (£35.94 for the poster bundle, and €16,99 for each signed CD). So they basically already got our money, but... The thing is: I wouldn't have bought multiple CDs (maybe not even one regular cover) if I didn't hope for them to be signed.
It's false advertising either way, so I guess they can't really offer a refund to everyone by default, but will comply if asked. Because half the order has never arrived.

Saw that reseller too... I don't know, it's possible the first 50 ppl got theirs and then they realized there weren't enough cards to satisfy everyone...

Exactly... Like I could have waited even more if they confirmed we would receive them, but this is just... Lazy and dishonest? If they knew since the beginning, why make everyone wait? And if they didn't, what's up with the £5 refunds?

Exactly... Like I could have waited even more if they confirmed we would receive them, but this is just... Lazy and dishonest? If they knew since the beginning, why make everyone wait? And if they didn't, what's up with the £5 refunds?

Scam them back!

Scam them back!

Sure. I was on top of my Karen game, and I feel kind of sorry for writing to them like that lmfao
Mind you all, English is not my mother tongue, so... Might be a little broken here and there.

I believe the first version the CS gave us was that the parcel got lost or something, so... I don't know.
Honestly, I've had so many bad experiences with both her/her store that I think it's Lana's fault at last. She cancelled God knows how many shows, an entire tour, didn't sign enough cards for the NFR album (I got the 'surfing' cards in replacement, because they didn't have enough album inserts), now this...

Scam them back!

That is exactly what happened. Signed items were the same price as the regular ones (£35.94 for the poster bundle, and €16,99 for each signed CD). So they basically already got our money, but... The thing is: I wouldn't have bought multiple CDs (maybe not even one regular cover) if I didn't hope for them to be signed.
It's false advertising either way, so I guess they can't really offer a refund to everyone by default, but will comply if asked. Because half the order has never arrived.

I think she never signed enough cards to begin with - promised to have more signed content to boost sales and then couldn't be bothered to sign all of the promised stuff.
This is honestly disgusting, I mean I've been stanning her since her Paradise era and it's becoming increasingly worse.

Exactly. I went after the UK and French customer services for MONTHS without a proper reply and now getting a £5 refund per item?
I've written to both and asked for a full refund - the albums are still in their original packaging... This is honestly so disgusting.

I asked them for full refund and after that I’ll also bully these fuckheads into giving me a 25% discount code.

It will be a COCC outtake album full of piano works by J**k A******f and every song will feature Nikki Lane 

i sent a scalding hot email just now 

I bought 2 from seperate orders and even though I did get the whole order of the 2nd one they also emailed that saying I will be refunded £5 as they cannot complete the order even though they already did.
I first bought the cassette thing that had 2 cassettes and a signed art card but I didn't realise I bought cassettes and no CD so I had to use another email to buy the CD bundle, which was 3 CD's and 1 art card. So I thought i'd just keep both and have 2 signed things and 3 CDs.
 
I wonder if they will fully refund both orders

I believe the first version the CS gave us was that the parcel got lost or something, so... I don't know.
Honestly, I've had so many bad experiences with both her/her store that I think it's Lana's fault at last. She cancelled God knows how many shows, an entire tour, didn't sign enough cards for the NFR album (I got the 'surfing' cards in replacement, because they didn't have enough album inserts), now this...

Sure. I was on top of my Karen game, and I feel kind of sorry for writing to them like that lmfao
Mind you all, English is not my mother tongue, so... Might be a little broken here and there.

And I got my money back (I paid via PayPal), transport fees included, so...

And I got my money back (I paid via PayPal), transport fees included, so...

Sure. I was on top of my Karen game, and I feel kind of sorry for writing to them like that lmfao
Mind you all, English is not my mother tongue, so... Might be a little broken here and there.

I believe the first version the CS gave us was that the parcel got lost or something, so... I don't know.
Honestly, I've had so many bad experiences with both her/her store that I think it's Lana's fault at last. She cancelled God knows how many shows, an entire tour, didn't sign enough cards for the NFR album (I got the 'surfing' cards in replacement, because they didn't have enough album inserts), now this...