Blue Banisters - Merch & Media Drop

[Gravitate 3,921]

Wow, they’re really taking people’s money and not offering refunds unless you ask for one yourself and even then they won’t give you a full one? Damn.  Everything merch related this era has been a mess. I think every store thought there would be more stock of items than there was which ended to overselling then a bunch of cancelling. 

[Elsemarie159 383]

I emailed Bravado asking them about the cancelled cards, why we only get refunds when we actually ask for them and why they're selling items that are not even existing. That really is the worst customer service I ever came across. At this point I don't know if I should scream or cry - I was so happy that I was able to buy a signed card for the normal price and not from a scalper on eBay. Now waiting for their reply 

[wildflowerwildfire 6,727]

56 minutes ago, Elsemarie159 said:

I emailed Bravado asking them about the cancelled cards, why we only get refunds when we actually ask for them and why they're selling items that are not even existing. That really is the worst customer service I ever came across. At this point I don't know if I should scream or cry - I was so happy that I was able to buy a signed card for the normal price and not from a scalper on eBay. Now waiting for their reply 

keep us updated

[x VB 12,508]

Sent a mail to the french store. I want the signed card I bought, thanks 

[venicebitx 6,018]

Dear Customer,

We are writing again to advise that unfortunately we have experienced a delay in receiving the signed artcards / poster that was part of you order.

We had hoped to receive these by now however, this is not the case and is now likely going to be in the New Year and we will ship these as soon as they land.

We are very sorry for the delay.

Many thanks,
Customer Services

 

welp, at least they are coming??

[x VB 12,508]

5 minutes ago, venicebitx said:

Dear Customer,

We are writing again to advise that unfortunately we have experienced a delay in receiving the signed artcards / poster that was part of you order.

We had hoped to receive these by now however, this is not the case and is now likely going to be in the New Year and we will ship these as soon as they land.

We are very sorry for the delay.

Many thanks,
Customer Services

 

welp, at least they are coming??

So. Fucking. Tired. 
 

 

(no they’re not coming, the same thing happened with Lady Gaga’s signed posters that were cancelled after a year)

[venicebitx 6,018]

22 minutes ago, TextBook said:

So. Fucking. Tired. 
 

 

(no they’re not coming, the same thing happened with Lady Gaga’s signed posters that were cancelled after a year)

Honestly i think they might come, because if it was non-viable they would refund and cancel asap or say they would send it un-signed… but is so strange that there was so few signed cards AND a few of the green signature just for the US, so… i guess they are somewhere idk, just hoping for that

[wildflowerwildfire 6,727]

lol someone told me that bravado did refund them the whole cost but they had to send the cd back 💀 

 

but that at first they told them that it wasn’t their problem? ummmmm yeah it most certainly IS your problem stupid fucks

[venicebitx 6,018]

Just now, wildflowerwildfire said:

lol someone told me that bravado did refund them the whole cost but they had to send the cd back 💀 

What the fuck

[orange orchids 23]

 

Discount...  

[wildflowerwildfire 6,727]

33 minutes ago, sanchez said:

 

Discount...  

tell them to go to hell and give you your money 

[Make me your Dream Life 87,782]

What are the odds of her signing more copies? I'll admit I never got one bc I thought the music was enough and it is but w everyone posting pics n such I kinda wanna get one now too strangely enough ah

also, I still haven't opened my vinyl yet, I really think the alt cover w the yellow vinyl is so so gorgeous 

[Elsemarie159 383]

5 hours ago, sanchez said:

 

Discount...  

 

And how do they decide who is getting a card? I am a little speechless. But at least I learned my lesson: For me it's better buying from a scalper and actually receiving the signed stuff than buying from her store and being mega frustrated.

[x VB 12,508]

6 hours ago, sanchez said:

 

Discount...  

Which store?

[Cherry Blossom 21,530]

yeah my blue banisters signed card is postponed too  Ben you’re gonna die in 7 days

[wildflowerwildfire 6,727]

1 minute ago, Cherry Blossom said:

yeah my blue banisters signed card is postponed too  Ben you’re gonna die in 7 days

ATLEAST ITS POSTPONED MINE IS CANCELLED

[wildflowerwildfire 6,727]

the merch this era has been chaotic ugh let’s hope it’s not like this next album 

[wildflowerwildfire 6,727]

can’t believe i’ve waited 10 weeks just for my order to get cancelled 

[lustforlife 19,008]

 

 

[SalvaWHORE 34,006]

Guys, i ordered a Red transparent Target version of BB on this UK store's website since September but now it's December already and I still haven't received my vinyl yet.

I tried to contact this store several times but no one answered, same as email. Is this a scam tho? I'm in Australia so I know it takes time since this store is in UK but I just can't contact them.

https://www.horizonsmusic.co.uk/