Did you know that there's a tunnel under Ocean Blvd - Merch & Media Drop

[American Whore 51,314]

3 minutes ago, Thats why they call me Dita said:

Mine was delayed until next month 

idk which email i used to order it

[Thats why they call me Dita 9,765]

4 minutes ago, American Whore said:

idk which email i used to order it

Mine was originally 23rd of this month I think but then changed until 7th July, from uk store but I think all were delayed 

[fishtails 13,791]

My lighter from the UK store was delivered today!! Its smaller than I expected but I love it, its so cute!

 

For anyone else waiting in the US who ordered from the UK store, I got the shipping confirmation email on May 24th, so it took about two weeks to get to me here on the east coast

[American Whore 51,314]

5 minutes ago, Thats why they call me Dita said:

Mine was originally 23rd of this month I think but then changed until 7th July, from uk store but I think all were delayed 

oh i found the email! june 22 for me but i haven't received any updates since i ordered it in april

[80sdior 7]

Does anyone know the help line for the lana del rey shop. One of my gems of my aw necklace has broke after a day of wearing it. 😔

[LanaBalkana 6,655]

2 hours ago, 80sdior said:

Does anyone know the help line for the lana del rey shop. One of my gems of my aw necklace has broke after a day of wearing it. 😔

if they don’t exchange it: buy a new one, wait for it to sell out and then sell the broken one for a slightly lower price than other resellers 🤑

[fishtails 13,791]

2 hours ago, 80sdior said:

Does anyone know the help line for the lana del rey shop. One of my gems of my aw necklace has broke after a day of wearing it. 😔

Which store did you order from?

 

I know the US customer service email is lanadelrey@umgstores.com but I'm not sure about the other ones...I think the UK one has a customer service form on their website 

[80sdior 7]

1 hour ago, LanaBalkana said:

if they don’t exchange it: buy a new one, wait for it to sell out and then sell the broken one for a slightly lower price than other resellers 🤑

your so right but i’m gonna cry if they don’t exchange it because it litterally fell off while wearing it out. like for the price it shouldn’t do that. 😔😍

[TayLanaHoe 572]

I GOT AN EMAIL SAYING MY CANDY NECKLACE DISPATCHED!!! 😻😻😻

 

 

and that weird German parcel I have no clue about that’s been in my AusPost app is finally coming next week (no fucking clue what it is… only stuff I’m waiting on is Lana merch and Nepo Daddy vinyl but it’s all from the UK stores that’s not tracked) 

 

Maybe Lana is sending me a Titty poster because I complained so much about her not giving us a titty boxset 🤡 💀🔥

 

[marcodelrey 1,747]

GUYS THEY JUST CHANGED THE STORE. HOW AM I SUPPOSED TO CHECK IF MY PENDING ORDER IS PROCESSED OR NOT IF I HAVE TO CREATE A NEW ACCOUNT?

 

edit: wrong thread

[marcodelrey 1,747]

GUYS THEY JUST CHANGED THE STORE. HOW AM I SUPPOSED TO CHECK IF MY PENDING ORDER IS PROCESSED OR NOT IF I HAVE TO CREATE A NEW ACCOUNT?

[wildflowerwildfire 6,727]

11 minutes ago, marcodelrey said:

GUYS THEY JUST CHANGED THE STORE. HOW AM I SUPPOSED TO CHECK IF MY PENDING ORDER IS PROCESSED OR NOT IF I HAVE TO CREATE A NEW ACCOUNT?

Her store really is a shit show 

[marcodelrey 1,747]

1 minute ago, wildflowerwildfire said:

Her store really is a shit show 

What am I supposed to do now 🥲

[Opheliac 70]

27 minutes ago, marcodelrey said:

GUYS THEY JUST CHANGED THE STORE. HOW AM I SUPPOSED TO CHECK IF MY PENDING ORDER IS PROCESSED OR NOT IF I HAVE TO CREATE A NEW ACCOUNT?

I have the same problem with the UK store. Still waiting for my stuff and they deleted my account. 

[boom like that 11,880]

They shipped my order for the end of the month this morning! Which wouldn't be a problem if I weren't in the middle of trying to tweak my street address The webstore wouldn't let me input more than 30 characters for my street so I had to put down my address numbers under address line 2 and my street name on the first line  The post should be able to figure it out, right?..

[Olympia 4,420]

37 minutes ago, marcodelrey said:

GUYS THEY JUST CHANGED THE STORE. HOW AM I SUPPOSED TO CHECK IF MY PENDING ORDER IS PROCESSED OR NOT IF I HAVE TO CREATE A NEW ACCOUNT?

 

They just wanted to cancel all our orders and to keep our money. Great strategy I think... 

[marcodelrey 1,747]

7 minutes ago, Olympia said:

 

They just wanted to cancel all our orders and to keep our money. Great strategy I think... 

Paypal 

[Dominikx4 25,404]

1 hour ago, marcodelrey said:

GUYS THEY JUST CHANGED THE STORE. HOW AM I SUPPOSED TO CHECK IF MY PENDING ORDER IS PROCESSED OR NOT IF I HAVE TO CREATE A NEW ACCOUNT?

 

edit: wrong thread

you can log in again by going to the old store's URL https://store.universalmusic.com/lanadelrey/orders.html

[Olympia 4,420]

1 hour ago, marcodelrey said:

Paypal 

Yes. But I want my racer jacket :-/

 

 

 

[Olympia 4,420]

19 minutes ago, Dominikx4 said:

you can log in again by going to the old store's URL https://store.universalmusic.com/lanadelrey/orders.html

 Thank you very much!